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* Each item will be packaged in an attractive gift box. A personal gift message may also be added to select orders.

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  • Shipping & Returns

    • COMPLIMENTARY SHIPPING & RETURNS

    Enjoy complimentary shipping & returns on all orders..

    Online purchases can only be returned online, not in-store.

    If for any reason you are not satisfied, We kindly remind you that if for any reason you are not satisfied with the products purchased on our website, you may request a free return within 30 days from delivery of the items. After 30 days, all sales are final. Custom and engraved items are non-refundable. All returns must be in the original condition.

    All refunds will be issued in the original form of payment within 14 days from the date the return is received. Merchandise credits will be issued through our system within 3 days from the date the return is received. Please contact our staff at 212-986-6096 or customerservice@enchantedfinejewelry.com.

    Shipping a Return

    Please contact us at 212-986-6096 or email at customerservice@enchantedfinejewelry.com to make arrangements for returning your item. A specialist will provide you with shipping instructions along with a Return Authorization Number.

Returns

Our policy includes returning an item to any of our retail stores.

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